2 Jumbo Letters One Cactus Balloon

From $75.00 / Each

2 Jumbo Letters One Cactus Balloon

From $75.00 / Each

Additional Information

THEMED FOIL BALLOONS

Themed foil balloons may be substituted for like themed foil balloons depending on availability.

PRODUCT AND SERVICE

Providing a great service to our clients is our top priority. In the event that you did not receive the balloons that you had ordered, or the service that you received was not professional, we will take prompt action to correct the situation. In order for us to take action we will need to be notified within 2 hours of the delivery. You may contact us by emailing us at balloonsinmotion@gmail.com. If the issue was a problem with the balloons that were ordered, we require that a photo of the balloons and the order number be included in the email to receive any sort of replacement or refund.

AVERAGE FLOAT TIMES FOR HELIUM FILLED BALLOONS.
**INDOOR USE ONLY**

11-inch latex balloons untreated with Hi-Float: 16 hours
11-inch latex balloons treated with Hi-Float: 2 days

16-inch latex balloons un-treated with Hi-Float: 30 hours
16-inch latex balloons treated with Hi-Float: 2 days

Foil Balloons: 2 days

1.  FOR PURCHASES OF $500 OR LESS

Cancellations must be made no later than 2 days prior to the scheduled delivery date to receive a full refund.  Any cancellations made after 2 days prior to the scheduled delivery date will be charged a 20% cancellation fee with the remaining balance of the order being refunded back to the customer.

Orders canceled within 1 day prior to the scheduled delivery date will not be refunded.

2.  FOR PURCHASES OVER $500

Cancellations must be made no later than 3 days prior to the scheduled delivery date to receive a full refund.  Any cancellations made after 3 days prior to the scheduled delivery date will be charged a 20% cancellation fee with the remaining balance of the order being refunded back to the customer.

Orders canceled within 2 days prior to the scheduled delivery date will not be refunded.

3.  HOW TO CANCEL

To cancel your order, you must contact Balloons In Motion LLC via email and phone to confirm that your cancellation has been received. Our email address is balloonsinmotion@gmail.com, and our contact number is 800-931-3120.

4. SEVERE WEATHER POLICY

In cases of severe weather in which the customer is forced to cancel their event on the day of the event, a refund will be issued to the customer minus any product costs that were incurred by the decorating team to create the items for that event.